Product and Service list or catalog in CRM represents the
list of the products or services offered by your company to your
customers.
Why is it required?
- Maintaining your products and services listing in your CRM
helps you organize your various offerings and helps you keep all
of your team members on the same page.
- Your team members can quickly check which are the active
products and services being sold currently without the need for
going over and asking their peers about the current status of the
offerings.
- If your product/service list is present in your CRM, you
can easily tag the products against the lead or deal so that you
can get quick glance of their requirement from your company
standpoint rather than having the same written in verbose textual
description in notes or emails.
- Having a catalog also helps your other operations and
finance team later when they would be creating invoices. Having an
organized product list will help them quickly trace the exact
product or service being sold. This will help them in creating
invoices and ledgers accurately with correct SKU and Tax
information which was error prone if they were required to read
through the emails and notes section.
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